Returns & Exchanges
At Foundry Lighting, we want you to be completely satisfied with your purchase. If a fixture doesn't perfectly illuminate your space, we offer a 30-day return policy on most items in their original, uninstalled condition.
Return Process
- 1.Initiate Your Request
Log into your account or contact our support team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Fixture
Carefully repackage the item in its original factory packaging, including all mounting hardware, instructions, and protective internal padding.
- 3.Ship It Back
Affix the provided shipping label to the exterior of the box and drop it off at any authorized carrier location, ensuring the RMA number is clearly visible.
- 4.Inspection and Refund
Once our warehouse team inspects the returned item to confirm it is uninstalled and undamaged, we will issue a refund to your original payment method within 5-7 business days.